To our valued customers,

Please be aware that our MSP, NEE and EAU terminals will be closed today 2/23/23 and there will be weather related delays throughout the Midwest. Our customer care staff is available to help track your shipments, please email dispatch@taxair.com

Thank you,

Tax Airfreight, Inc.

To our valued customers,

In observance of the Christmas holiday, Tax Airfreight will be closed December 25th and 26th, 2022.
All normal operations will resume on Tuesday, December 27, 2022.

For the New Year’s holiday, Tax Airfreight will be closed January 1st and 2nd, 2023.
All normal operations will resume on Tuesday, January 3, 2023.

The Tax-Air team wishes you a safe and Happy Holiday season!

If you have any questions about a shipment, please contact your local terminal, Business Development Manager or Corporate Customer Care at 800-242-6565.

Dear Valued Customers,

In observance of Thanksgiving Day, Tax Airfreight will be closed Thursday, November 24, 2022. We will operate with a skeleton crew for local areas only with advanced arrangements on Friday, November 25, 2022.

If you have any questions about a shipment, please contact your local terminal, Business Development Manager or a member of our Customer Care team at 800-242-6565.

Tax-Air is committed to proving first class service along with a safe environment for our employees. Please have a safe and happy holiday!

Thank you,

Tax Airfreight, Inc.

Dear Values Customers,

The Department of energy released the weekly Diesel average price for the past 3 weeks today (July 7, 2022).

Tax Air will update the average on Tuesday July 12, 2022 as normal, but will not recalculate the previous 3 weeks.

Thank you,

Tax Airfreight, Inc.

Dear Valued Customers,

Due to the pandemic and recent spikes in demand, there have been major operational obstacles at ORD airport.  Our goal is to improve the service we offer at ORD, while remaining cost effective in this challenging environment.  Our changes will roll out in phases.

Phase One will be effective 03/29/2021

Phase one will apply to 5 major airlines: American, United, Air France, Lufthansa and KLM

EXPORT FREIGHT:  Paperwork for export shipments will require to be received in our Chicago terminal by 8:00 a.m. for same day delivery.  Paperwork received after that time will be rolled into next day service.

IMPORT FREIGHT: Our trucks will begin picking up at the above airlines at 9:00 a.m. each day.  All other airlines will be during our normal pick up times in the afternoon or at night.  All paperwork for all airlines needs to be in by 5:00 P.M. the previous day in order to be picked up next day.

Tax-Air understands the time sensitive nature of this freight and we want to continue to provide great service.  The circumstances at ORD have created many challenges and will continue to fluctuate from day to day, so this is not a guarantee of service.  Tax Airfreight will not be responsible for any storage charges incurred if not able to recover cargo by the last free day.

If you have any questions about these changes, please contact your Business Development Manager or Corporate Customer Experience Team at 800-242-6565.

Thank you

Tax Airfreight, Inc.