thanksgiving

Thanksgiving

Dear Valued Customers,

In observance of Thanksgiving Day, Tax Airfreight will be closed Thursday, November 24, 2022. We will operate with a skeleton crew for local areas only with advanced arrangements on Friday, November 25, 2022.

If you have any questions about a shipment, please contact your local terminal, Business Development Manager or a member of our Customer Care team at 800-242-6565.

Tax-Air is committed to proving first class service along with a safe environment for our employees. Please have a safe and happy holiday!

Thank you,

Tax Airfreight, Inc.

Diesel Fuel Price

Dear Values Customers,

The Department of energy released the weekly Diesel average price for the past 3 weeks today (July 7, 2022).

Tax Air will update the average on Tuesday July 12, 2022 as normal, but will not recalculate the previous 3 weeks.

Thank you,

Tax Airfreight, Inc.

Change in Banking Institution

Dear Values Customers,

Please note that Tax Airfreight, Inc. now holds an account with Town Bank N.A., effective immediately.

Please update our new banking information:

ACH

Town Bank, N.A.
850 W. North Shore Drive
Hartland, WI 53029
Routing/ ABA # 075917843
Tax Airfreight, Inc.
Account# 1189775504

Checks

Remit Address:
Tax Airfreight, Inc.
P.O. Box 7874
Carol Stream, IL 60197-7874
 

Please contact our Accounts Receivable department at 414-615-8327 with any questions.

Sincerely,

Tax Airfreight, Inc.
www.taxair.com

airport

ORD Airport Changes

Dear Valued Customers,

Due to the pandemic and recent spikes in demand, there have been major operational obstacles at ORD airport.  Our goal is to improve the service we offer at ORD, while remaining cost effective in this challenging environment.  Our changes will roll out in phases.

Phase One will be effective 03/29/2021

Phase one will apply to 5 major airlines: American, United, Air France, Lufthansa and KLM

EXPORT FREIGHT:  Paperwork for export shipments will require to be received in our Chicago terminal by 8:00 a.m. for same day delivery.  Paperwork received after that time will be rolled into next day service.

IMPORT FREIGHT: Our trucks will begin picking up at the above airlines at 9:00 a.m. each day.  All other airlines will be during our normal pick up times in the afternoon or at night.  All paperwork for all airlines needs to be in by 5:00 P.M. the previous day in order to be picked up next day.

Tax-Air understands the time sensitive nature of this freight and we want to continue to provide great service.  The circumstances at ORD have created many challenges and will continue to fluctuate from day to day, so this is not a guarantee of service.  Tax Airfreight will not be responsible for any storage charges incurred if not able to recover cargo by the last free day.

If you have any questions about these changes, please contact your Business Development Manager or Corporate Customer Experience Team at 800-242-6565.

Thank you

Tax Airfreight, Inc.