What’s included in your rates?
A large portion of the ocean freight industry remains opaque even today. There may be many leading digital freight forwarders that are working towards injecting price transparency, it’s still always good to get a breakdown of what services their container shipping rates include.
For example, certain services such as documentation and customs-related charges may be included by some forwarders but not by others.
In general, freight forwarders with an extensive and reliable network can provide more cost effective solutions and additional benefits such as customs clearance, online tracking, etc.