Are you licensed and bonded?
Making sure your freight forwarder is licensed and bonded should be the first step in deciding whether to work with them.
A licensed freight forwarder is required to follow regulations set by the licensing body, which can mean fair rules, standards, and prices. This also ensures you have support and a channel for complaints if you feel you’ve been mistreated. Bonded freight forwarders provide customers with protection and can reimburse them in the event the freight forwarder suffers financial losses.