How extensive is your network?
It’s important for a freight forwarder to have a reliable and established international network. This helps to facilitate the shipping process for their clients for a more streamlined end-to-end process. The larger the network, the more likely the freight forwarder can meet shippers’ demands and requirements.
Having your freight forwarder physically present in the country to and/or from which you’re shipping is a big advantage, especially if you’re shipping door-to-door.
If your freight forwarder isn’t present in the country to/from which you’re shipping, make sure it has reputable agents there it can rely on. Get the names of these agents and partners and do some research on them as well.