Retail

WHAT WE DO

  • Sort and segregate up to 60,000 retail cartons weekly and distribute to retail stores.
  • Through multiple terminal locations located close to retail stores, deliver from truck to back rooms of the stores, many times within a one hour defined window.
  • Scan each carton when received and when delivered and update retail customer’s data bases with information regarding the receipt, delivery and possible damage of cartons.
  • 100% on-time delivery is a paradigm.
  • Adjust delivery routes to accommodate ever changing delivery windows and volumes.
  • Reverse logistics.
  • Damaged Goods control/limitation.
  • Tax-Air takes responsibility for ALL freight scanned and will ensure its return or delivery.

WHY IT MATTERS

  • Committed to making our customers successful in their market. We understand the areas of concern for the client:
    - importance of on time delivery
    - technology solutions/scanning efficiencies
    - attitude of Tax-Air personnel face-to-face and on the phone
  • "Treat people the way they want to be treated" – Platinum Rule.
  • Our drivers are:
    - customer focused and take ownership of the stores they service
    - coached in CSR/Account Management skills
    - committed to a team approach
    - computer literate
  • Tax-Air has the ability to deliver shipment information to your specifications (use of EDI, SWOOP etc).
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